PTV xServer internet – URL Change for PTV xServer 1 and PTV xServer 2 API Requests 

We want to inform you about an important update regarding our PTV xServer internet 1 and PTV xServer internet 2 APIs. In our ongoing commitment to provide you with more reliable and stable services, we are making a fundamental change to our hosting infrastructure. As a result, we are updating the URLs for all API requests. 

Action Required: We kindly ask you to update your systems to use the new URL for all API requests. This change is effective immediately, and we encourage you to implement the new URLs as soon as possible to take advantage of our improved infrastructure. 

Transition Period: 

  • Start Date: Immediate 
  • End Date: September 30, 2026 

During this transition period, both the old and new URLs will be operational to ensure a seamless changeover. After September 30, 2026, the old URLs will be deactivated, and all services will only be accessible via the new URLs. 

We understand that such changes can require adjustments on your end, and we are here to support you through this process. Our technical support team is readily available to assist you with any questions or concerns you may have during this transition. 

Direct link to our Support Portal: https://support.ptvlogistics.com/en-US/  

Thank you for your understanding and cooperation as we work to enhance our services. We appreciate your continued trust in PTV products and look forward to providing you with even better service in the future. 

PTV xServer internet API Version 1 clusters

PTV World City Map (TOMTOM)

New https://api.cloud.ptvlogistics.com/
Old https://api.cloud.ptvgroup.com/

PTV Europe City Map (TOMTOM)

New https://svc-eu-n.cloud.ptvlogistics.com/
Old https://svc-eu-n.cloud.ptvgroup.com/

PTV Europe City Map (HERE)

New https://svc-eu-h.cloud.ptvlogistics.com/
Old https://svc-eu-h.cloud.ptvgroup.com/

PTV North America + South America City Map (HERE)

New https://svc-na-n.cloud.ptvlogistics.com/
Old https://svc-na-n.cloud.ptvgroup.com/

PTV Australia City Map (HERE)

New https://svc-au-n.cloud.ptvlogistics.com/
Old https://svc-au-n.cloud.ptvgroup.com/

PTV TLN Europe City Map (HERE)

New https://svc-tln-eu-n.cloud.ptvlogistics.com/
Old https://svc-tln-eu-n.cloud.ptvgroup.com/

 

PTV xServer internet API Version 2 clusters

PTV World City Map (HERE)

New https://xserver2.cloud.ptvlogistics.com/
Old https://xserver2.cloud.ptvgroup.com/

New https://xserver2-eu.cloud.ptvlogistics.com/
Old https://xserver2-eu.cloud.ptvgroup.com/

New https://xserver2-us.cloud.ptvlogistics.com/
Old https://xserver2-us.cloud.ptvgroup.com/

New https://xserver2-au.cloud.ptvlogistics.com/ (available after the scheduled update on January, 22nd 2025)
Old https://xserver2-au.cloud.ptvgroup.com/

By Isabel Honikel

Senior Technical Product Manager