Author: Isabel Honikel

Senior Technical Product Manager

  • Update on PTV xServer internet – PTV World City Map [TomTom] production cluster

    Isabel Honikel

    We like to inform you that we plan an update on the PTV World City Map [TomTom] production cluster with API Version 1 on August 19th, 2025.

    The following tasks will be completed for this update:

    • Map update to PTV Europe City Map 2025.2T

    Please test your application on the already updated test system and report any problem immediately.  …

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  • Update on PTV xServer internet – PTV Europe City Map [TomTom] production cluster

    Isabel Honikel

    We like to inform you that we plan an update on the PTV Europe City Map [TomTom] production cluster with API Version 1 on August 20th, 2025.

    The following tasks will be completed for this update:

    • Map update to PTV Europe City Map 2025.2T

    Please test your application on the already updated test system and report any problem immediately.  …

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  • PTV xServer internet update on API version 2 clusters

    Isabel Honikel

    We would like to inform you that we plan maintenance on the PTV World City Map [Here] production clusters with API Version 2.

    The production clusters will be updated according to this schedule:

    • March 25th, 2025: Update on xserver2-eu production cluster
      • Update to PTV World City Map 2025.2H
      • PTV xServer update to 2.36
    • March 26th, 2025: Update on xserver2-us production cluster
      • Update to PTV World City Map 2025.2H
      • PTV xServer update to 2.36
    • April 1st, 2025: Update on xserver2-us2 production cluster
      • Update to PTV World City Map 2025.2H
      • PTV xServer update to 2.36
    • March 27th, 2025: Update on xserver2-au production cluster
      • Update to PTV World City Map 2025.2H
      • PTV xServer update to 2.36

    Please test your application on the test system and report any faults immediately to customer.operations@ptvlogistics.com…

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  • Migration Required: HERE Maps Tile API Shutdown

    Isabel Honikel

    HERE has officially deprecated and shut down its Maps Tile API, directly affecting PTV xServer and PTV xServer internet users who rely on it for satellite imagery. To maintain seamless access to high-resolution map tiles, users must transition to one of the following alternatives:

    1. HERE Raster Tile API v3 – Users can migrate to HERE’s latest Raster Tile API v3.

    …

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  • Planned Downtime of PTV xServer internet Customer Center – Saturday, 22nd March 2025

    Isabel Honikel

    To ensure the continued reliability and performance of our services, a planned maintenance will take place on 22nd March 2025, resulting in a temporary downtime. This downtime is scheduled to last a maximum of 1 hour, occurring between 1:00 PM and 5:00 PM CET.
    …

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  • PTV xServer internet – URL Change for PTV xServer 1 and PTV xServer 2 API Requests 

    Isabel Honikel

    We want to inform you about an important update regarding our PTV xServer internet 1 and PTV xServer internet 2 APIs. In our ongoing commitment to provide you with more reliable and stable services, we are making a fundamental change to our hosting infrastructure.…

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